Hi all. I had insurance with HIC 2 years ago. I've now tried going back to them after a year with Adrian Flux, and HIC tell me I had a claim against me where they paid out 550 to someone. I don't know of any claims against me during that year, and they are insisting that they paid out. Any ideas what I should do? They're not being much help. Is there somewhere I can complain to to get this "claim" removed from my record? My car insurance is due on Sunday, and they have now told me that they want 1200 with this accident on my record, when they did give me a quote for 800 without this accident!
hang on, let me get this straight...HIC are claiming that you had a claim with them two years ago...but you never had any accident/theft?
Yep. I don't know anything about any accident / theft. I ran my car for a year with them, with no problems.
Cheers guys. I'm just trying to get in touch with the manager of the sales team. I'll let you know what happens. The only problem is that my insurance runs out on Sunday, and I'm going on holiday in my car on Thursday, so I might end up paying the more expensive price anyway, and then seeing if they will pay it me back when it's all sorted out!
They have now sorted it out, and did me extra discount on my insurance for the inconvenience - I saved about an extra 150. They have fully wiped the "claim" from their records. Thanks to everyone for the help. I thought it would be a lot harder to sort out than it was, though!
My mate had this occur. He tried to renew, and they reckoned he had no NCD. He kicked off asking what they were on about, and they said someone had claimed off him for an incidente where HIS car was driven off the road due to some c*nt cutting him up. and this same c*nt then went on to claim for damage to his own car (even though they never came into contact). ANd they never even contacted him to mention it! they just paid out and robbed him of his NCD. utter c*nts man....scum of the earth. you were lucky.
