Which version have you got? as it doesn't work on all of them. On the first screen when it loads up click on update at the top, if you've not configured it yet, set it to connect to the internet for updates(leave the user/pass blank).Then go back to update and click on the price update.
Hi mine version died so i installed a program called date cracker 2000 off the web.I now run the program from this software and it works great. I put the simulated run date as 01/01/2005.works with other programs that stop working after a while ie Autodata